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Other Non-culinary interests and conversation => Atrium => Topic started by: HaagenDazs on October 25, 2010, 06:53:15 PM

Title: Netflix
Post by: HaagenDazs on October 25, 2010, 06:53:15 PM
Just canceled my Netflix subscription.  We've had it for years.  We weren't spending tons of cash on it ($5 per month) but we found ourselves going sometimes 6 or 8 weeks without watching the movie.  On top of that I found it frustrating to browse available movies on their site.  It seems that they would keep old, boring movies on their "New Releases" category for way too long.  Now with those dollar a day kiosks at grocery stores (Kroger has the Red thingy and Publix is now doing Blockbuster) it seems like if we want to watch a movie we can get it there and pay less, or if we're really lazy and/or it's late we can always "splurge" and buy an OnDemand movie.
Title: Re: Netflix
Post by: terry on October 25, 2010, 07:13:35 PM
Wow!

This is the first time I heard of anyone canceling their subscription. I just started mine about three months ago and wonder why I didn't do this before.

I guess since I work less, I have a lot of catching up to do. I missed an entire seven years worth of TV shows.

I also discovered Hulu and Hulu has some things that are not available on Netflix.

My queue on Netflix is over 200 discs/movies long. It's going to take me a few years to go through.

I was talking to a co-worker about this subject yesterday and he told me that I have way too much time on my hands now. For example, I used to mostly lurk, now I am posting more.
Title: Re: Netflix
Post by: LizR on October 25, 2010, 07:38:57 PM
I'm suprised too. We use Netflix instant play almost exclusively now instead of the disc queue, along with Hulu, and between those two and the Comedy Central site, we don't have any need for cable at all. Lots cheaper, and I still get to say that I have never lived in a house with cable!
Title: Re: Netflix
Post by: Northside Food on October 25, 2010, 08:59:28 PM
Yeah, we stream stuff off of it almost every night. I don't think I'll ever buy a DVD again.
Title: Re: Netflix
Post by: LizR on October 25, 2010, 10:53:17 PM
Just got finished watching a couple of Bourdains on NF. I could see that if one watched everything on cable when it came out, then Netflix might make much less sense. But we don't mind being perpetually behind on things like Mad Men, Rescue Me, Big Love, etc., so it works for us.
Title: Re: Netflix
Post by: Minerva on October 26, 2010, 06:16:28 AM
I was gifted with a year of NetFlix a few years back. Once that free subscription ran out I didn't renew. My time (and inclination) is such that I may go a month or more without watching a complete movie.

On Demand is much much more convenient for me, and I can catch up on TV shows and documentary feature films as well as movies. And the SO, who doesn't always agree with my viewing choices, can watch whatever movie/show he wants On Demand in another room. So NetFlix isn't our best lifestyle choice.
Title: Re: Netflix
Post by: KoPP on October 26, 2010, 06:57:08 AM
I would like to get the Netflix appliance (or a TV with the Netflix widget) to use them for on-demand, since a lot of the stuff I want to see is usually pretty old (Kurosawa, Ford, etc.) The only reason I have HBO is to watch the specials - they're movie offerings are increasingly mundane.
Title: Re: Netflix
Post by: HaagenDazs on October 26, 2010, 08:19:16 AM
There are certainly good things about it - we had a subscription for 6 or 7 years - but the benefits of other rental methods outweigh the cost (however minimal) of keeping Netflix.  Most of you guys are using the instant streaming feature and we didn't use that option, so I can't comment there. 
Title: Re: Netflix
Post by: Larkemon on October 26, 2010, 08:45:04 AM
There are certainly good things about it - we had a subscription for 6 or 7 years - but the benefits of other rental methods outweigh the cost (however minimal) of keeping Netflix.  Most of you guys are using the instant streaming feature and we didn't use that option, so I can't comment there. 

If it weren't for the instant streaming, it wouldn't be worth it for me either.  Have you tried the streaming?  They are about to add a huge catalog of movies starting beginning year.
Title: Re: Netflix
Post by: Lorenzo on October 26, 2010, 09:26:34 AM
We use Netflix instant streaming to watch episodes old TV shows, among other things.  I don't know anything about Hulu.  And we don't have cable.
Title: Re: Netflix
Post by: terry on October 26, 2010, 11:01:16 AM
Hulu is great.

Just started watching Zatoichi on it. Netflix does not have these episodes.
Title: Re: Netflix
Post by: KoPP on October 26, 2010, 01:45:58 PM
Hulu is great.

Just started watching Zatoichi on it. Netflix does not have these episodes.
Yeah, the old ones - the new one isn't available. I like the old movies, but the new version has a lot more...violence...
Title: Re: Netflix
Post by: KoPP on October 26, 2010, 02:02:00 PM
...and my alltime favorite Japanese movie series "Female Ninja Magic". And yes, I'm being sarcastic.
Title: Re: Netflix
Post by: Lorenzo on July 13, 2011, 09:26:42 AM
With the new pricing structure announced yesterday, I'm considering canceling my subscription.  I had been getting the $9/month deal that included one disc at a time plus unlimited streaming.  Now they want $16/month for the same thing, or alternatively, choose a disc-only plan at $8/month or a streaming-only plan at $8/month.  We probably stream some old Britcom every night and always have a disc in the queue.  But a lot of what we watch is only available on disc at present.  So I'm considering canceling for the time being and maybe return in a year or so when their streaming library matches their disc library.  There's always Hulu and Redbox.
Title: Re: Netflix
Post by: HaagenDazs on July 13, 2011, 10:22:05 AM
No way they'll change your pricing if you're already subscribed.
Title: Re: Netflix
Post by: LizR on July 13, 2011, 10:42:17 AM
No way they'll change your pricing if you're already subscribed.

Oh yes they will! Or at least that is what we understood from the message we received as well.

Lorenzo - we do basically the same thing that you do. Even though it is only a few bucks more, it is a bad PR move IMHO. We were really fairly annoyed by this and also considered just dumping them, even though we do love them.
Title: Re: Netflix
Post by: LizR on July 13, 2011, 10:55:17 AM
NYT article:http://www.nytimes.com/2011/07/13/technology/netflix-raises-price-of-dvd-and-online-movies-package.html?nl=todaysheadlines&emc=tha26
Title: Re: Netflix
Post by: KoPP on July 13, 2011, 11:58:36 AM
NYT article:http://www.nytimes.com/2011/07/13/technology/netflix-raises-price-of-dvd-and-online-movies-package.html?nl=todaysheadlines&emc=tha26

Yep - got an email that they're raising prices if you have both streaming and DVD rental. Dropping the DVD side.
Title: Re: Netflix
Post by: loveATL on July 13, 2011, 12:29:22 PM
They really need to synch their streaming with their DVD library.  I'm just going to cancel it all for now.
Title: Re: Netflix
Post by: KoPP on July 13, 2011, 01:16:12 PM
I like my Roku, so I'll probably keep the streaming side unless they keep stalling releases. BTW, if you do a bit of shopping on Amazon and you want to pay for Amazon Prime, then a good deal of movies on Amazon streaming become free. Since Prime is $79 a year, you'll get a bit of a cheaper deal than Netflix, but I think there's more of a selection on Netflix. But Prime gives you free 2-day shipping. Might be a better deal for some.
Title: Re: Netflix
Post by: HaagenDazs on July 13, 2011, 03:18:03 PM
Wow, talk about a bummer.  Glad I cancelled a while ago.
Title: Re: Netflix
Post by: cuechick on July 13, 2011, 09:26:03 PM
I canceled for now. I was on the fence about it and had put my account on hold. Last movie I streamed, kept having to reload, very frustrating. This just helped me decide. Redbox is a good alternative for DVD's at $1 a pop. There are also other streaming choices... Amazon for one.
Title: Re: Netflix
Post by: Lorenzo on July 14, 2011, 09:51:50 AM
I looked at Redbox's web site, and it sounds to me like they only offer newer movies.  We rarely watch new releases.  Some of what we order on DVD is old and/or obscure but not currently available via streaming.  Now I'm wondering if we may need to suck it up and stick with Netflix.  I really hate to do that, as I feel they are not treating their existing customers very well by forcing us to either pay 60% more for what we've been getting or choose between streaming and DVD.
Title: Re: Netflix
Post by: KoPP on July 14, 2011, 01:23:45 PM
I looked at Redbox's web site, and it sounds to me like they only offer newer movies.  We rarely watch new releases.  Some of what we order on DVD is old and/or obscure but not currently available via streaming.  Now I'm wondering if we may need to suck it up and stick with Netflix.  I really hate to do that, as I feel they are not treating their existing customers very well by forcing us to either pay 60% more for what we've been getting or choose between streaming and DVD.

Go over to Amazon Prime and look at their stuff. I'm thinking of going that way and shutting down Netflix before September. As much as Redbox has a decent price, you are depending on what you want being in the box you're at, and the biggest problem I've seen with dvd rental - bad discs. At least with streaming, if you have a good internet connection you can get a decent download.
Title: Re: Netflix
Post by: cuechick on July 14, 2011, 01:58:21 PM
I looked at Redbox's web site, and it sounds to me like they only offer newer movies.  We rarely watch new releases.  Some of what we order on DVD is old and/or obscure but not currently available via streaming.  Now I'm wondering if we may need to suck it up and stick with Netflix.  I really hate to do that, as I feel they are not treating their existing customers very well by forcing us to either pay 60% more for what we've been getting or choose between streaming and DVD.

I would then probably go with DVD only... you will save money that way.
Title: Re: Netflix
Post by: totm on July 15, 2011, 09:03:08 AM
I looked at Redbox's web site, and it sounds to me like they only offer newer movies.  We rarely watch new releases.  Some of what we order on DVD is old and/or obscure but not currently available via streaming.
Not everything in the Box is a new release.  We've mistakenly rented movies from the Box that were 10-15 years old.  Probably not as old as you are looking for.  As for obscure, I remember seeing, but never got around to renting, "Get Low" with Robert Duvall and Bill Murray which if I remember correctly only showed on the big screen at the artsy house type theaters.
Title: Re: Netflix
Post by: cuechick on July 15, 2011, 09:46:43 AM
Quote
I remember seeing, but never got around to renting, "Get Low" with Robert Duvall and Bill Murray which if I remember correctly only showed on the big screen at the artsy house type theaters.

Good movie!
Title: Re: Netflix
Post by: Lorenzo on July 15, 2011, 01:09:08 PM
Our first Redbox experience is not going smoothly.  First, we find that not all movies that are listed on the web site as being available can be rented from one's nearest Redbox--certain movies are only available at certain locations.  Then, we find we can't undo an order--once your finger makes that click, even if it turns out not to be the movie you thought you selected, your card is charged.  There is no confirmation page that shows the movie you selected and asks "are you sure" before it charges your card.  Rather, our confirmation came via e-mail, and only then did we see that it was not the movie I swear we had clicked on.  We had to call Customer Service, only to be hung up on by the first rude operator, who insisted that it was user error and Redbox is not responsible.  We had to call back and speak to a supervisor, who was able to undo the transaction.  I kind of like the Netflix "queue" that you can add to and modify, including the next DVD to be shipped.

I'm beginning to think "you get what you pay for," and that $16/month for Netflix's easy-to-use DVD-plus-streaming plan is not so bad.

Come to think of it, I'm starting to wax nostalgic about the days when you would go to the Blockbuster store and browse the aisles.
Title: Re: Netflix
Post by: totm on July 15, 2011, 02:51:38 PM
Our first Redbox experience is not going smoothly.  First, we find that not all movies that are listed on the web site as being available can be rented from one's nearest Redbox--certain movies are only available at certain locations.  Then, we find we can't undo an order--once your finger makes that click, even if it turns out not to be the movie you thought you selected, your card is charged.  There is no confirmation page that shows the movie you selected and asks "are you sure" before it charges your card.  Rather, our confirmation came via e-mail, and only then did we see that it was not the movie I swear we had clicked on.  We had to call Customer Service, only to be hung up on by the first rude operator, who insisted that it was user error and Redbox is not responsible.  We had to call back and speak to a supervisor, who was able to undo the transaction.
<snip>
Come to think of it, I'm starting to wax nostalgic about the days when you would go to the Blockbuster store and browse the aisles.
I've never used the online Box.  Only the physical Box itself.  Sorry you had a bad experience.

Personally, I wax nostalgic for the days of browsing the aisles of Hollywood Video.  Had bad experiences with rude employees at our closest Blockbuster.
Title: Re: Netflix
Post by: KoPP on July 17, 2011, 08:49:57 PM
Netflix streaming video has been down since 5PM - all over the world. And they were giving Amazon crap for being down in April...
Title: Re: Netflix
Post by: KoPP on July 27, 2011, 03:21:17 PM
The last three dvds I've had have had marks on them to make them unplayable. If they want to switch to streaming, they need a lot better selection of movies.
Title: Re: Netflix
Post by: Chocoholic on July 28, 2011, 03:44:15 PM
I have gotten a lot that were unplayable.  I always took a soft cloth and some cleaner to the play surface, the back, for those of you who are blondes like me.  ;-)  After I do that, 8 times out of 10, I'd say, they are fine.

What happened to the streaming collection being so much larger starting in early 2011?  It seems that it never materialized.
Title: Re: Netflix
Post by: KoPP on July 28, 2011, 04:08:40 PM
I tried the cleaning routine, and still nogo.

After looking at the lists for the streaming services and the lack of reliability of the DVDs, I think I'm just going to stick with the occasional rental from xfinity.
Title: Re: Netflix
Post by: Lorenzo on July 28, 2011, 04:11:01 PM
As much as the price increase ticked me off, I have been satisfied with their relatively easy process for returning bad discs and getting a replacement.
Title: Re: Netflix
Post by: FlyinBrian on July 28, 2011, 04:58:32 PM
I tried the cleaning routine, and still nogo.

After looking at the lists for the streaming services and the lack of reliability of the DVDs, I think I'm just going to stick with the occasional rental from xfinity.
I'm with you KoPP.  While I enjoyed Netflix, we were paying so much for cable already it was hard to justify another subscription.  We dropped Netflix a while back.  On occasion we will buy a flick on demand.  Recently I picked up 'Harry Potter - Deathly Hallows Pt.1' from Redbox.  It was $3 cheaper than Comcast on demand.  If I didn't already have a compelling reason to be in the vicinity of a Redbox (Kroger), I would have stayed at home and spent the $4.
Title: Re: Netflix
Post by: LizR on September 15, 2011, 04:05:28 PM
Looks like we are a pretty good reflective microcosm of Netflix users!

Stock price has fallen and they are losing more folks than they expected. Kind of funny that this link is from the NYT, which has had its own issues lately.

http://mediadecoder.blogs.nytimes.com/2011/09/15/price-hike-sends-netflixs-stock-downward/?nl=afternoonupdate&emc=aua22
Title: Re: Netflix
Post by: LizR on September 19, 2011, 08:33:44 PM
Wow, seems like they are totally imploding from within. According to a story on NPR this evening, the CEO publically apologized for the recent price increase but didn't change it and then went on to announce that they were splitting the mail-order from the watch instantly, and that customers would now have to access two websites in order to have access to both more-expensive services. This seems monumentally stupid to me, and annoying, as a customer. And I was so happy with them before I used to recommend them all the time.

Oh, and they lost their contract with Starz : http://latimesblogs.latimes.com/entertainmentnewsbuzz/2011/09/netflix-to-lose-starz-its-most-valuable-source-of-new-movies.html
Title: Re: Netflix
Post by: The_Scientist on September 19, 2011, 10:06:31 PM
http://www.slate.com/id/2304131/

An interesting perspective on the story says there's method to the madness. Netflix has made a calculated move to de-emphasize DVD rental, slough it off into a new business entity, and keep the new "disruptive technology" under its old name.

Once upon a time Netflix was the disruptor and ultimate destroyer of Blockbuster. According to the source article that's evidence that Blockbuster was listening to its customers, who weren't so keen on waiting three days for movies or using the Interwebs to order them. That wasn't how most folks bought things ten years ago. Netflix doesn't want to fall victim to that fate, so the management figures it will take its lumps now and survive in the long run.

Footnote: the Twitter account for @quikster has as an avatar a photo of Elmo smoking a joint.
Title: Re: Netflix
Post by: LizR on September 19, 2011, 10:30:59 PM
Thanks. I think I get where the mgmt is coming from, but the way they are doing it seems crazy. Maybe they are just ripping off the bandaid of the DVD mail business, but it seems like they should have arranged for that stuff to be instant first. So, for example, we get some cable shows like Big Love, Rescue Me, Entourage, In Treatment, from their mailing service, and other, older things from their instant service. Seems like it should be the other way around but it is not. If I can't get both of those without subscribing to two sites I'll seriously look at other options. Not that there are many...
Title: Re: Netflix
Post by: jonnymack on September 20, 2011, 09:56:59 AM
I'm surprised that Netflix is making such bold moves while their streaming service is still very "meh".  They are smart to realize and accept that the future is the streaming service but they are foolish to do this now when their streaming selection is weak at best.  I'm also not very impressed with the HD stream as it currently is but I envision improvements to both.  If they don't turn everyone off and improve their selection they will look great, if not, they could get taken over at a bargain price.

I watch so few movies these days that Redbox suffices for me.  Spend about $2-3/mo.
Title: Re: Netflix
Post by: Larkemon on September 20, 2011, 12:23:07 PM
I'm surprised that Netflix is making such bold moves while their streaming service is still very "meh".  They are smart to realize and accept that the future is the streaming service but they are foolish to do this now when their streaming selection is weak at best.  I'm also not very impressed with the HD stream as it currently is but I envision improvements to both.  If they don't turn everyone off and improve their selection they will look great, if not, they could get taken over at a bargain price.

I watch so few movies these days that Redbox suffices for me.  Spend about $2-3/mo.

I think it comes back to what you are looking for.  Probably 90% + of what I watch streaming are TV shows that I missed.  I've been able to re-watch the entire Battlestar Galactica (great series), Buffy The Vampire Slayer series, Lost, 4 of the 5 seasons of Friday Night Lights (great series btw), all the Stargate series, all the Star Trek series, all the Veronica Mars, BBC Sherlock Holmes Series 1.... I think you get the point.  There's still more that I have queued up and just haven't had the time.  Kids love being able to watch their PBS kids shows on demand as well as other educational Nat Geo stuff.  I did all that at a fraction of the cost and time it would have taken to go to a brick and mortar store or to wait for any dvd mail system.  Even at the current pricing, I saved a ton of money and time versus alternatives.

Now if you are looking strictly for movies, then yes the selection is not nearly as robust.  It is getting better, but who knows how that is going to change with all the new developments.
Title: Re: Netflix
Post by: bettylouski on September 20, 2011, 01:48:38 PM
And if you are just looking for movies, go to your public library.  The Dekalb county system has tons of movies, many very esoteric ones, and you can check up to 10 out for a week.  Can't beat the price, either. :)
Title: Re: Netflix
Post by: Larkemon on September 27, 2011, 07:53:31 AM
For those who are still Netflix subscribers, I recently found an RSS feed for new instant streaming releases.

http://www.netflix.com/NewWatchInstantlyRSS

They do seem to be releasing quite a few new/old streaming shows.  I've found several shows and movies that I would have missed because they don't show up on the Netflix new release web page or user interface.
Title: Re: Netflix
Post by: The_Scientist on October 10, 2011, 11:38:08 AM
http://news.yahoo.com/netflix-kills-plan-split-off-dvd-rentals-122346041.html

Netflix is reversing itself and no longer plans to split its DVD rental and streaming businesses. Its stock price immediately got a bounce. It didn't reverse the decision to change its pricing, however, and it expects to lose 600,000 customers over it, about 2.5% of subscribers.
Title: Re: Netflix
Post by: Chocoholic on October 10, 2011, 03:58:07 PM
As if they hadn't destroyed a lot of goodwill already, now they reverse themselves.  I'm still bitter that they promised almost unlimited streaming content and never delivered.  If they had just explained the financial and contractual challenges they faced a lot better in the beginning, I think many of their subscribers would have been more understanding.

But as it is, the classic case of over-promising and under-delivering.
Title: Re: Netflix
Post by: Hrothgar on October 12, 2011, 09:28:06 AM
As if they hadn't destroyed a lot of goodwill already, now they reverse themselves.  I'm still bitter that they promised almost unlimited streaming content and never delivered.  If they had just explained the financial and contractual challenges they faced a lot better in the beginning, I think many of their subscribers would have been more understanding.

But as it is, the classic case of over-promising and under-delivering.

Totally agree. The thing that I think really rubbed everyone the wrong way was the lack of straight talk about the reason behind the price hike and later the proposed division of services. And then all the smoke and mirrors of "This is going to better for you, the customer!" followed by a very hollow and weird mea culpa that completely glossed over the actual issue.

If they'd just said something like, "Look, mailing these discs costs us a $1 apiece. And perhaps you've heard of how the Postal Service is on the verge of collapse as it is? Raising our rates and/or dividing our services is not a money grab. It's an attempt to keep the business you have long appreciated viable. We understand that the extra bucks/hassle of handling streaming and discs separately is not something you're going to be excited about, but if you like us and you want us to continue to provide the service you've come to depend on, this is something we need to do to remain in business."

How hard is that?